Companies engaged in professional services generally face problems in the optimization of their resources, both in expert people or in the form of tools and specific equipments. Some of the problems facing them are allocating the availability of resources for the project, estimating the resource availability for future projects, tracking project expenses, optimizing cash flow, analyzing key performance indicators of each project, automating administrative tasks, minimizing the number of unbillable hours, and also managing collaboration between personnel in the project team.
Another problem faced is related to sales, where most customers of this company is the corporate segment (B2B business), so that necessary to manage sales process to be accurate and updated.
The need for IT infrastructure will also fluctuated depending on the needs of the projects handled. Sometimes the server or storage infrastructure needs are big, but only for a certain period. Sometimes it just takes a little, and so on. Surely this will impact on capacity planning and also the problem of shortage or excess capacity at certain times.
Our solution offers a cloud-based application for professional services organizations of all sizes and business needs. We offer both OpenAir, the service industry’s # 1 professional services automation (PSA) software or NetSuite SRP, the first and only end-to-end services resource planning (SRP) software suite to run your entire business services. Some key benefits you will get from our solutions are:
Our solutions also offer NetSuite CRM+ that delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a webbased CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance, marketing effectiveness and order management capabilities as standard. This solution will solve the pain of poor sales management.